Can Insurance Providers Do Without Transcription?

The need for insurance transcription services by players such as claim adjusters, brokers and agents, actuaries in the industry goes without saying as they furnish unbiased pieces of evidence. A professional transcriber seasoned in insurance transcription grasps rigors such as verbatim-accuracy, high-quality and overall faultlessness. Insurers need to assign a publicly-tested and experienced transcription company to avoid errors, belatedness or poor quality output that may exacerbate their positions in settling claims.

Insurance Transcription Services & BenefitsInsurance Transcription Services

Evidential Materials

t’s glaringly clear insurance transcription services are inextricably linked to the settlement of claims, investigation and also expedites the entire compensation process. Transcribing insurance documents such as statements, interviews, testimony, telephone conversations, arbitration proceedings or notes calls for an expert. Insurance transcription services help capture dictations for these companies as well as their professionals such as attorneys. Essentially, transcripts can be verbatim or intelligently transcribed. Verbatim transcription entails the conversion of the whole speech including all words, cough or laugh, false starter or filler expression into text. Verbatim transcriptions aids investigations and litigation as it dispels contradictions and forestalls embellishment of existing evidence. On the other hand, intelligent transcription only embodies germane words or sounds while sloughing off irrelevant audio content.

Technical Expertise & Savings on Expenditure

By outsourcing their transcription demands, insurers will access high-level manpower trained and experienced in this niche. Seasoned transcribers glean terminologies, codes and insurance facets quickly allowing you to receive timely, top-quality and overly accurate output. With timely, superb quality and accurate transcripts, the scales will tilt in the insurer’s favor if claims proceed to court or arbitration. What’s more, businesses in this line of trade do not have to recruit and maintain permanent transcribers or acquire relevant equipment translating to fewer overhead costs.

Information Accessibility

When presented in written form, insurance materials such as interview recordings or witness testimony, the transcripts can be easily retrieved, adduced as evidence in court and availed to any interested person. Laws may also require insurance companies to disclose their evidentiary materials to the adverse party, in most cases; transcripts must accompany recordings to be used as evidence. Written text in print or electronic form can easily be retrieved, read through quickly and also prevents loss of critical data.


When insurance professionals need audiovisual content in written form, hiring a specializing company allows them to get transcripts against the backdrop of tight court or tribunal deadlines. Professional transcribers proofread and review the document again and again to purge errors, adapt content to the relevant context and adhere to stringent quality standards. Your document will be customized and dispatched ready-to-use allowing you to surpass deadlines and proceed with the claim without unnecessary delays.

The Upshot

To transcribe audiovisual content, has an insurance-friendly pricing structure assessed per minute. Considering challenges such as ambient noise, multiple speakers, and poor sound quality, its incumbent upon insurers to ensure recordings are surgically decoded to avoid inaccuracies. Only professional transcribers can adhere to the stringent standards required to transcribe insurance materials.

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